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Malta: Air Malta will no longer address you as ‘ladies and gentlemen’

Welcome guests: that is how national airline Air Malta will adopt gender-neutral language to replace the customary “ladies and gentlemen” salutation.

Earlier today, Air Malta announced that executive chairperson David G. Curmi had despatched an internal communication for customer-facing staff to start adopting gender-neutral language such as ‘guests’ and more generic customer greetings.

Source MaltaToday

Updated 1745

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