CD eNews, Coronavirus, Malta, News

Malta launches an international COVID-19 Helpline

8622 Mins Read

In view of the global spreading of COVID-19, the Ministry for Foreign and European Affairs wishes to inform that while there is no reason for alarm, Maltese citizens should follow the instructions that are regularly being issued by the pertinent authorities both locally and abroad.

The Ministry is closely following the situation as it develops and is in constant contact and co-ordination with both Maltese Embassies abroad and with the Health Authorities in Malta.

While Maltese Missions abroad will be assisting Maltese citizens who require assistance in the affected areas, in case of emergency or for more information, Maltese citizens may contact the Ministry on the following coordinates:

• Phone: 00356 2204 2200

• Email address: sitcen.mfea@gov.mt

TRAVEL IN HIGH-RISK AREAS

Avoid non-essential travel to the following areas:

– Regions in Italy: Lombardia, Piemonte, Veneto, Emilia-Romagna, Toscana, Le Marche

– China (including Hong Kong)

– Singapore

– Japan

– Iran

– South Korea

People entering Malta from these areas are asked to self-quarantine for 14 days.

If you are in a high-risk area:
  1. Avoid contact with sick people, those with respiratory diseases.
  2. Avoid visiting markets and places where live or dead animals are handled.
  3. Wash your hands with soap and water OR use an alcohol-based disinfectant before eating, after using the toilet and after any contact with animals.
  4. Avoid contact with animals, their excretions or droppings.
  5. Avoid touching your eyes, nose and mouth before washing your hands.
  6. Keep a one metre distance when talking to someone who is sick.
If you enter Malta after having been in a high risk area:
Self-quarantine for 14 days and self-monitor for symptoms.  Measure your temperature at least twice a day.
If you develop fever, cough, or shortness of breath during the 14 days since arrival in Malta:
– Remain in your place of quarantine
– Phone the Public Health Helpline on 111 or (+356) 21324086 for advice.
– Do not go to private clinics, emergency department, health centres or other healthcare facilities.
TRAVEL IN COUNTRIES WITH ONGOING TRANSMISSION
In the following countries there is ongoing local transmission of the Novel Coronavirus:
​Europe ​Italy, France, Germany, Spain, The United Kingdom, Norway, Croatia, Netherlands, San Marino, Switzerland, Sweden, Finland, Greece, Denmark, Monaco.
​Western Pacific ​China (incl. Hong Kong), South Korea, Japan, Singapore, Australia, Malaysia, Vietnam.
​South-East Asia Thailand, Indonesia​
​Eastern Mediterranean   Iran, United Arab Emirates, Israel, Lebanon​
​Americas ​Canada, USA, Ecuador
​Africa Algeria​
 (List subject to change at any time.)
If you have fever, cough, or shortness of breath on your return to Malta from the above countries:
– Phone the Public Health Helpline on 111 or (+356) 21324086 for advice.
– Do not go to private clinics, emergency department, health centres or other healthcare facilities.

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