Microsoft says Teams communication app has reached 44 million daily users
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Microsoft’s Teams service for calling and chatting with colleagues has over 44 million daily active users, up from 20 million in November, the company said on Thursday. The disclosure puts even more distance between Teams and its closest competitor, Slack.
The growth demonstrates that Microsoft can still attract fresh organic interest in its longstanding Office productivity software franchise. That increasing popularity could help the company retail Office customers that might otherwise start looking at other products, like Slack or video-calling service Zoom.
The recent rush to adopt tools for virtual meetings as COVID-19 coronavirus forces people to work from home isn’t hurting Microsoft’s campaign. The spread of the virus has also attracted more people to Slack and Zoom, as well as RingCentral, a provider of cloud-based phone and messaging services, and the Webex video calling tool from Cisco.
The new 44 million figure for Teams was for Wednesday; there were 32 million daily users last Wednesday, March 11. Slack most recently provided engagement statistics in October, saying that there were 12 million daily active users of the app in September.
Teams is included in corporate subscriptions to Office 365 bundle. There were more than 200 million commercial Office 365 monthly active users in the third quarter.
Microsoft is bringing new features to Teams, including the ability to upload and show a custom background behind themselves on video calls, rather than using stock images. That capability has been popular in Zoom for months.
Microsoft will deliver technology that hides noises like typing or rustling through pages during video calls so that users can hear what speakers are saying. Users who want to speak up on crowded calls will be able to hit a button to display an icon of a raised hand. And users will be able to read and write chat messages even without an internet connection.
