Six European consumers association want  AliExpress investigated

 

Six European consumer associations have called on regulators to take action against AliExpress. The groups accuse the Chinese online retail subsidiary of Alibaba of violating European rules with the site’s terms and conditions.

Specifically, they take issue with the platform’s mandate that consumers who escalate problems with a supplier must resolve the issues in a private arbitration hearing in Hong Kong. But according to European legislation, consumers have the right to go to court in their own country.

The appeal was made by were made by Belgium’s Test Aankoop, France’s UFC-Que Choisir, the Altroconsumo group of Italy, Portugal’s DECO, the Netherlands Consumentenbond and OCU in Spain.

 

Via NL Times