In a company statement VISA said that it has resolved a technical issue which occurred yesterday in Europe and prevented some consumers from using Visa for payments. Early on Saturday, the company announced that its payment system is now operating at full capacity, and Visa account holders can now use Visa for any of their purchases and at ATMs, as they normally would.
The company added that “The issue was the result of a hardware failure within one of our European systems and is not associated with any unauthorised access or cyberattack.”
Al Kelly – Chief Executive Officer, Visa Inc. said “Our goal is to ensure all Visa payments work reliably 24 hours a day, 365 days a year. We fell well short of this goal today and we apologise to all of our partners and Visa account holders for any inconvenience this may have caused.”
As the system was experiencing the effects of its crash, VISA twitted that the it was “experiencing a service disruption which is preventing some Visa transactions in Europe from being processed. We are investigating the cause and working as quickly as possible to resolve the situation. We will keep you updated.” It was already stated that “We have no reason to believe this was associated with any unauthorised access or malicious event.”
