In response to the growing demand for all of Identity Malta’s services, the Agency said it is revisiting its existing procedures and opening hours as well as recruiting additional personnel as previously planned.
In a statement, the agency said that in order to better accommodate the customers’ needs, existing procedures will be revisited and additional personnel will be hired.
The new opening hours will be introduced as from Monday 17 June, and the Expatriates Unit will be receiving applications from Monday to Friday between 07:30am and 11:30am, and resume processing afterwards.
“Identity Malta officials will be attending to the needs of all those queuing during that window period,” the statement read.
As from Monday 1 July, the Central Visa Unit will be accepting general queries and applications from Monday to Friday between 8am to 2pm.