Italy fines Whatsapp for allegedly obliging users to agree to sharing their personal data

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Italy’s Competition and Markets Authority (AGCM) announced it was imposing a €3 million (USD3.6 million) fine on messaging service Whatsapp for allegedly obliging users to agree to sharing their personal data with its parent company Facebook.

All 28 European Union data protection authorities asked Whatsapp in 2017 to stop sharing users’ data with parent company Facebook due to doubts over the validity of users’ consent.

The agency said the application led users to believe they would not have been able to continue using the service unless they agreed to terms including sharing personal data.

Whatsapp did not immediately respond to an email asking for comment on the fine. The amount is lower than the maximum €5 million (US$6 million) the agency could have levied.

When the investigation was opened six months ago, at the same time as the EU request, a Whatsapp spokeswoman said the company was working with data protection authorities to address their questions, and was committed to respecting the law.

The AGCM announced it had also found other aspects of Whatsapp’s terms of use were unfair, including allowing for unexplained interruptions to service and only the provider having the right to terminate the agreement.

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