Ship passengers protest after missing stops on ‘Norwegian Spirit’ cruise
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Cruise passengers upset about being forced to miss several scheduled stops in Europe erupted in protest aboard the Norwegian Spirit cruise ship.
Protests broke out earlier this week in the lobby of the ship with passengers chanting “liars, liars” and “we want refunds” after the ship was supposed to dock in Scotland but instead turned away from port.
The demonstrations came after a series of missed stops — including to Amsterdam and France, which itself was a substitute for a missed stop, and Iceland.
The cruise line said weather forced the changes.
Norwegian Cruise Line said in a statement that Norwegian Spirit’s “itinerary was impacted by severe weather conditions” and that “we are very sorry for any inconvenience and disappointment our guests experienced.
“The cruise line said that nine ports of call were originally planned for the 14-day cruise but that the schedule was cut to eight, and it offered passengers a 25 percent credit to be used on a future cruise. “We understand that it is disheartening when we are unable to call on ports that our guests have been looking forward to visiting,” a spokesperson for the cruise line said.
“However, we do ask for our guests’ patience, cooperation and understanding that severe weather conditions are an act of God and cannot be controlled, influenced or remediated by the cruise line.”
The statement did not address protests and did not say whether any of the eight stops it referenced were substitutions for other cancelled stops.
